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KB Home / Tax Return Production / How do I recover my HMRC password?

How do I recover my HMRC password?

Article ID: 2298
Last updated: 30 Jan, 2015

You can't recover your HMRC password via TaxCalc because we encrypt it for security reasons.

Instead, you'll need to contact HMRC directly for a new password.

Phone

Call HMRC on 0300 200 3600 to receive a new password by registered post.

Online

You can complete the password reset online. You'll receive half the new password by email and the other half on screen.

To do this you'll need a:

  • user ID
  • registered email address.

And the following information, depending on the type of tax return:

Self Assessment

  • Unique Taxpayer Reference
  • one of the following:
    • postcode
    • National Insurance number
    • tick that you live abroad. 

Corporation Tax

  • Corporation Tax Reference
  • one of the following:
    • Companies House Registration Number
    • National Insurance number.

VAT

  • VAT Registration Number
  • postcode of the principal place of business 
  • date of registration for VAT
  • final month of last VAT return submitted
  • box 5 figure on last VAT return submitted.
Article ID: 2298
Last updated: 30 Jan, 2015
Revision: 5
Views: 13946
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